Citations crash course

Responding to Negative Online Reviews

The internet and social media are a part of most attorneys’ practices, whether they’ve chosen an aggressive online presence or not. Along with marketing their practice and maintaining their digital presence, attorneys may find themselves facing a negative internet review. Sometimes they call the WSBA Ethics Line (800-945-9722 ext. 8284) asking for guidance on whether […]

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Scale of justice

The Consequences of Technological Incompetence

Being a Luddite can be expensive, embarrassing, and potentially disastrous for lawyers and clients. Tech incompetence can result in wasted time (and therefore increased cost to the client), loss of money and identity, ethical sanctions, and embarrassment or worse in the courtroom. Those are high prices to pay for being too proud (or lazy) to […]

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Scale of justice

Underpinning Digital Delivery with Integrity: The Role of Legal Counsel

Legal counsel can help avoid the risks for businesses marketing via websites, social media, email, and smart-phone apps. Digital content is being published at a historically high rate. Organizations are employing business-minded strategies focused on delivering communications and marketing messages via websites, social media, email, and mobile applications. As they look to leverage even more […]

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Social media blocks

Friday 5: Social Media Ethics

How can law firms use social media to expand their client base, and what RPCs might impact different social media marketing strategies? At the March 28 WSBA Legal Lunchbox CLE, “Social Media Marketing Strategies for Attorneys,” CLE faculty Jeanne Marie Clavere, WSBA’s professional responsibility counsel, Greg McLawsen of Sound Immigration, and Sumeer Singla of Impact […]

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Illustration of two lawyers with computer symbols

Five Best Practices for Law Firm Websites

Whether you are a small or large firm with hundreds of attorneys, your website is likely the foundation of business development and new client lead generation. There is certainly a lot of advice out there on how to make a website effective, perhaps so much information that it might be difficult to determine where to […]

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A man in the suit hits the play button.

Creating Amazing Videos and Avoiding Ethics Violations

Video is a powerful platform for connecting with new prospects, establishing a stronger online presence, and providing resources for your current clients. As part of our ethics day on Aug. 26, 2015, we will be covering how to create content — including video — that avoids common ethics violations. But what makes a good video […]

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Do You Have a Social Media Clause in Your Retainer Agreement?

As the impact of social media widens, with companies like Yelp, Google and Avvo providing avenues for clients to post reviews about lawyers, we should all strive to protect ourselves from false and negative online reviews. One way to do this may be through your attorney-client retainer agreement in a “non-disparagement” clause.

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